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Old 4th November 2009, 02:45 PM
MORPHEUS's Avatar
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Join Date: Oct 2007
Location: Orlando,FL
Posts: 436
Know how to say "No"

Know how to say "No"

You can't grant everything to everybody. Saying "no" is as important as granting things, especially among those in command. What matters is the way you do it.

For some people's "no" is prized more highly than the "yes" of others: a gilded "no" pleases more than a curt "yes." Many people always have "no" on their lips, and they sour everything.

"No" is what occurs to them first. They may give in later, but they aren't well thought of because they started out by being so unpleasant.
Refusal shouldn't come in one fell blow. Let people nibble on their disappointment little by little.

Never refuse something completely: others would no longer depend on you.There should always be some last remnants of hope to sweeten the bitterness of refusal. Let courtesy occupy the void where favor once stood, and good words compensate for a lack of action. "No" and "yes" are short words requiring long thought.
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