I MISTAKINGLY PUT THE LATEST FILE FOR THE CW600S INTO MY CW600PREMIUM.i CAN'T GET MY PROGRAM BACK .I DID FACTORY RESET,PUT THE ORIGINAL KROWN PROGRAM PLUS THE LATEST FILE,I GET NOTHING ,ANY SUGGESTIONS WOULD BE APPRECIATED
THANKS: KARL-HEINZ

Tired of waiting days for fixes? Click here to get 3000 channels.. NO DOWNTIME, Guaranteed!

put it into boot and put the new file into it. did the same thing about a year back.

Cloning another unit is also an option but should only be done as a last resort.

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I tried but no luck I put the 1.09 cw 600pv in and that is what screwed it all up.Anyone out there that can help?

Repairing a Dead CW600-s Premium and Fixing other Problems
C/P

Dead Box, No LCD display, Red Light Only, or "I loaded the wrong Software" How To

*** CW600-S PREMIUM RECEIVERS ONLY! ***

This How To is for anyone who has a box that appears to be 'dead'. Possible signs of a dead STB are:

Unit will not power on correctly.

Unit will not display anything on LCD.

Unit only shows a red light on the box.

Unit is stuck in boot mode.

Unit freezes during boot up.

If you are experiencing any of these problems or something very simple then the chances are, you have a dead STB . At the moment, there are no JTAG 'revival' techniques, that will repair dead boxes. However there may still be hope for you. If the receiver can be placed into boot mode, you may be able to fix your box by loading the factory software onto the receiver.

Things to know before trying to revive a dead box.

First of all, if your STB is brand new and has never been updated by anyone, then you need to send your Unit in for repair. CaptiveWorks has a 1 year manufacturers warranty on these receivers. Before attempting to 'fix' the problem yourself, contact CaptiveWorks via their website or phone number to see if you can have your box repaired.

Secondly, if you have killed your box by loading software onto it "PERIOD", whether this was factory software or not, you have violated your warranty agreement an forfeit any repair work that CaptiveWorks may have previously done for free within the warranty period. If you have only attempted to load factory software and have not attempted to load 'second hand' or 'non factory' software (such as the updates provided on this site), CaptiveWorks "WILL NOT" repair your Unit . They are bound by law, not to repair any Unit that has been modified to work outside of it's factory parameters. So don't send in your 'patched' Unit expecting CaptiveWorks to fix your mistake. It won't happen.

Last but not least, the following steps are not guaranteed to revive your STB . This is your last hope of reviving your receiver until a JTAG procedure is developed and even then it may not be possible to fix the problems with your STB . If the following steps do not repair your receiver, let me be the first to congratulate you on your new doorstop.


First you must check to see if you can get your receiver to stay in boot mode. This is done by powering off the receiver from the rear rocker switch and powering back on from the rear rocker switch while holding the power button on the front of the receiver.

If your receiver continues to display 'boot' on the LCD screen then there may be hope for you yet.

If you are not able to get the receiver to continue to show 'boot' but it does show when the Unit attempts to turn on, skip all of the following steps until you reach the section labled 'No Boot?'

If you do not see 'boot' at all on the LCD screen of the receiver, congratulations, you may now throw your receiver away.

Next you will need to load the factory software for the premium receivers onto the box via RS232 Null Modem Serial Cable.

YOU WILL NOT BE ABLE TO LOAD ANY SOFTWARE ONTO THE BOX VIA USB TO SERIAL CABLE!

There is currently no way for you to load the receiver using a USB to Serial Cable, while the receiver is in boot mode. You will actually have to connect to a serial port on the computer or you will not be able to continue.

While the receiver is in boot mode, you will need to load the factory files starting with the V1.08 software, followed by the V3.01 CXLoader. It is best to load these files using the V1.06 software updater, however, the V1.05 updater will work as well.


If you are not able to get the software to transfer, check your settings and try again. If the software will not take, and you are sure that your settings are correct and the cable is good, you may now throw your receiver away.

If you are able to get the software to load, attempt to reboot the Unit . If the receiver still does not turn on correctly or continues to show signs of being dead, try to load the software again. If you continue to have problems once the software has loaded after a second or third time, congratulations you may now throw your receiver away.

If your receiver makes it all the way through the boot up and displays a channel or Menu Screen and you are able to navigate through your settings on the box, do a factory default ('All' option) and load the factory software again followed by another factory default ('All' option) before attempting to load the correct software for the PREMUIM receiver.

NO BOOT?

If you are unable to get the Unit to stay in boot mode, there is one last chance that you may be able to revive your receiver. Connect an RS232 Null Modem cable to the receiver and run the V1.06 software on your computer. You will need the factory software before continuing.


This contains both the V3.01 CXLoader and the V1.08 Factory Software.

You will need to prepare the updater for loading the V1.08 Factory Software

YOU WILL NOT BE ABLE TO LOAD ANY SOFTWARE ONTO THE BOX VIA USB TO SERIAL CABLE!

There is currently no way for you to load the receiver using a USB to Serial Cable (this applies because you are attempting to load the receiver in boot mode). You will actually have to connect to a serial port on the computer or you will not be able to continue.

Once everything is ready to update the receiver, reboot the STB.

While the receiver displays 'boot' on the LCD screen, press the start button in the updater software on the computer. Hopefully your receiver will start to load the factory software.

If your receiver does not start the transfer, attempt this several more times because your timing, may be off and there is not an exact science as to when to press the start button on the software.

If you are not able to get the software to transfer, check your settings and try again. If the software will not take, and you are sure that your settings are correct and the cable is good, you may now throw your receiver away.

If you are able to get the software to load, attempt to reboot the Unit . If the receiver still does not turn on correctly or continues to show signs of being dead, try to load the software again. If you continue to have problems once the software has loaded after a second or third time, congratulations you may now throw your receiver away.

If your receiver makes it all the way through the boot up and displays a channel or Menu Screen and you are able to navigate through your settings on the box, do a factory default ('All' option) and load the factory software again followed by another factory default ('All' option) before attempting to load the correct software for the PREMIUM receiver.

Hopefully this has helped you and you are now enjoying TV!

__________________


Testing atmega 128, pansat
2700a,coolsat 4000 pro, captive works 600
prem. Maggie, Xfactor X-1

R.I.P Bojac - The Fta community will Always Remember You - Deceased December 30, 2008

I am working according to your instructions and hopefully it will all work out .Thank you so much for the excellent intructions.maybe there is hope for me yet .

Ok hope it helps you out keep us posted

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Testing atmega 128, pansat
2700a,coolsat 4000 pro, captive works 600
prem. Maggie, Xfactor X-1

R.I.P Bojac - The Fta community will Always Remember You - Deceased December 30, 2008

Thanks for the effort but I now have a doorstop [not to my better halfs liking] so it won't stay in this position for more than refuse pickup.
I now have to invest in a new machine,any advise on what's best or should I wait until we have a fix for N3.
Regards Karl-heinz

what is the unit doing?

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Testing atmega 128, pansat
2700a,coolsat 4000 pro, captive works 600
prem. Maggie, Xfactor X-1

R.I.P Bojac - The Fta community will Always Remember You - Deceased December 30, 2008

Cloning another unit B-4 you get a new one.

Tired of waiting days for fixes? Click here to get 3000 channels.. NO DOWNTIME, Guaranteed!